How can we help?

01

Activate Sources management

Open kiramanga.me/activate on the device where Kira is installed. If an in-app social browser keeps the page inside itself, open the link in Safari or your default Android browser. You can also use Start Reading from Kira's Home or Settings screen.

02

No manga appears on Home

If activation is still locked and no usable source is enabled, Kira shows the Start Reading guidance. After activation, open Sources management and enable at least one source. A real network, parsing, Cloudflare, or source-site error is separate and should not be treated as an activation problem.

03

Import and restore

Kira imports complete Kira backup ZIP files and manga packages previously exported by Kira. Arbitrary external CBZ files are not supported. Keep the original archive until you confirm its library metadata, chapters, cover, downloaded files, and reading state restored correctly.

04

Downloads or pages fail

• Confirm the device is online and has enough free storage.
• Retry without a VPN or restrictive content filter if the source blocks it.
• Some sources require a Cloudflare challenge in the built-in WebView.
• A source site can be offline or change its page format independently of Kira.
• Downloaded chapters should remain readable offline after completion.

05

Notifications and deep links

Enable notification permission in system settings. Android App Links and iOS Universal Links use https://kiramanga.me/activate; the fallback scheme is kiramanga://activate. Push behavior also depends on Firebase/APNs configuration in the installed build.

06

Report a problem

The internal-testing app includes a complaint form. Include the smallest useful description and avoid sensitive information. The complaint system is not approved for public production until authenticated authorization or equivalent strict rules are verified.

Copyright requests

Use the copyright and takedown process. Support cannot determine ownership from a general app complaint.